Process ImpROvement
Why?
Did you know, when agencies do not invest in process improvement Inefficiency grows, costs rise, staff burn out, quality declines and missions fail.
The Black Sage Group delivers:
- Assessing current workflows- Identify bottlenecks, redundancies, and root causes to poor performance.
- Engagement of key stakeholders- early to build buy-in and capture frontline insights.
- Define measurable goals- Maximizing alignment with mission, capacity, and desired outcomes.
- Design and pilot improvements - Implementation using simple, scalable tools and timelines in order to enforce best practices and scrap deficient practices.
- Train, monitor, and adjust- Solidify your investment and develop processes using data and continuous feedback loops.